The experiences your customers share are more convincing advertisements for your business than any other marketing ever could be.
With 94% of consumers saying that negative reviews change their choices, it’s essential to create and maintain a positive online presence.
Our technology evolves review management by automatically requesting feedback from new customers via email and SMS. When a customer rates their experience below a threshold you set, such as 4 or 5 stars, they’re encouraged to share feedback privately, allowing you to address concerns directly.
This allows you to improve your business from feedback, without negative initial customer experiences causing long-term harm to your reputation.